4 things to remember while buying a business phone system

4 things to remember while buying a business phone system

Ayan Gardner

We all know that a telephone system is an integral part of any business. And we are not talking of just any phone here; we are talking about exclusive business phones.

The different types of business phone services are as follows:

  • Traditional phone systems:  These operate on old-school landlines. However, this is now becoming a thing of the past.
  • VOIP phone systems:  Today many businesses have adopted the Voice over Internet Protocol (VOIP) technology. In fact, today the best business phones are VOIP-enabled, compatible with mobile phones and tablets, and come enabled with popular business services like Microsoft Outlook and Salesforce.

While there could be a hundred questions running through your mind before opting for a business phone service, we are here to make your search easier and help you choose the best business phone without being ripped off.

Some of the things to keep in mind before buying a business phone system are:

  • Add-ons:  Even some of the best business phone service vendors could pad their lease by adding a commission to it once the contract has been signed. This happens when the organization buying the services from the vendor do not pay attention to the fine print. The condition for commission needs to be made clear before signing on the dotted line. Maybe a clause regarding clarity on this could also be added to your lease agreement with the vendor.
  • Overselling:  A lot of vendors are easily able to con customers into purchasing features that they are never going to use. So while buying a phone service, make sure that you pay for only what you need and what you are going to use.
  • Maintaining contracts:  There are a lot of vendors who have hidden costs mentioned in their contracts that you wouldn’t even be able to figure. Be sure to read the fine print before you sign a maintenance contract with your business phone service vendor.
  • Study the market:  Before you settle for the first business phone service vendor that crosses your path, it would be best to do a thorough market analysis and get different quotes from multiple vendors so that you can get your hands on the most cost-effective and best business phone service.

With these pointers in mind, you should be able to make an informed and smart decision and steer clear of rip-offs when purchasing a business phone system.

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